Privacy Policy

1. Introduction

AutoCarMovers ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide to us through our website and services.

2. Information We Collect

When you submit a quote request or contact us, we collect the following information:

• Full name and contact details (email address, phone number)
• Vehicle details (make, model, year, condition)
• Transport route details (pickup and delivery addresses)
• Communication preferences and additional notes
• How you heard about our services

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To prepare and send you a vehicle transport quote
• To communicate with you regarding your booking or enquiry
• To arrange and manage your vehicle transport service
• To improve our services and website
• To comply with our legal and regulatory obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with our operational partners (such as transport drivers and logistics subcontractors) strictly for the purpose of fulfilling your transport booking. All such parties are bound by confidentiality obligations.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your information is no longer required, it is securely deleted from our systems.

6. Your Rights (POPIA)

Under POPIA, you have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us at sales@autocarmovers.co.za.

7. Contact

For any privacy-related enquiries, please contact our Information Officer at sales@autocarmovers.co.za.